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OFFICIAL POLICY STATEMENTS |
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PRIVACY
We are committed to you and your privacy. We use information collected on the site to make online shopping at Caffe Ladro possible. We do not sell, trade, rent or even mention your personal information to others. Caffe Ladro welcomes your questions and comments about privacy. Please e-mail us at orders@caffeladro.com. |
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SECURITY
Caffe Ladro takes all reasonable and proper measures, including encryption, to ensure that your personal information is disclosed only to you. We use Secure Sockets Layer (SSL) security protocol to ensure that all information sent between your computer and our server is encrypted before being sent on the Internet.
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SHIPPING
We make every effort to ship items the next business day. Items are shipped either by UPS or USPS. Shipping and handling charges are added to your order. If an item is out of stock or there is some problem with your order we will notify you by email.
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RETURNS
If you are not happy (with your purchases that is), contact us by phone or email and we will replace the item or give you a refund. Email us at orders@caffeladro.com or call us Mon - Fri, 9 am - 4 pm Pacific Time at (206) 634-1356 x205.
(If you are not happy in general, perhaps you should be hanging out at Caffe Ladro more.)
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