Faqs

How much caffeine is in decaffeinated coffee? Our decaf coffee beans come from Swiss Water Process, the leading decaffeination company in specialty coffee. The coffee they deliver has had 99.9% [...]

How much caffeine is in our coffee? Are you curious about how much caffeine is in our coffee? We were too! Here’s a quick reference chart to help you out: 6 oz cup: 71 mg 8 oz cup: 95 mg 12 oz [...]

Return Policy Ladro is proud of our coffee and products. We work with customers to resolve any issues that may arise. If for any reason you are unsatisfied with your purchase, please contact us [...]

Shipping Policy Ladro requires one business day for processing from the time your order is placed. For freshness of micro-lot orders, that window may extend for a new roast batch. Any shipments [...]

The decaf coffee that we sell online and in our retail stores is all decaffeinated with Swiss Water Process. Caffeine is water-soluble, so this non-chemical process is effective in removing [...]

Some of our coffees are certified Fair Trade and/or Organic (FTO when both certifications apply to a coffee). This means that the farmers’ growing and labor practices meet the requirements [...]

1. In the menu at the top of the page, click on Account. 2. Select Your Account (log in first, if you haven’t already). 3. Scroll down the page to view your options: either click on an [...]

We roast every day, Monday through Friday, and sometimes on the weekends. Our 12oz bags are shipped out for online orders almost as soon as they’re packaged, so they’ll arrive to you [...]

Many customers ask, “How should I store my coffee.” This is an important question because if you store coffee properly, it will maintain freshness longer. All our coffee is packaged [...]

We Light roast all our Micro Lot coffees, to better coax out their unique flavor profiles. Most of our blends are Medium roast, pulled midway past first crack to bring forth rich flavors without [...]